📄️ Can I playback video mobile devices
Yes, VIDIZMO supports seamless video playback on mobile devices using browsers that support HTML5.
📄️ Can try VIDIZMO integration free trial
It depends on – VIDIZMO integrations may require manual steps to install the software in customer environments, therefore they are offered as a part of the paid Pilot Program.
📄️ Do I need any software in free trial
No. Any latest HTML5 browser can be used to upload and playback videos and other digital media assets. Most modern authoring tools have the ability to export HTML5 and will not require any browser plug-in to playback on modern browsers. Please check VIDIZMO Service Specification page for details.
📄️ Does VIDIZMO offer solutions network congestion bandwidth
Yes – VIDIZMO CDN Connector addresses network congestion and bandwidth issues faced by your internal (behind a firewall) and external (internet) viewers in various scenarios.
📄️ How continue VIDIZMO products free trial expired
Please contact us to submit a request to extend Free Trial.
📄️ How I cancel delete or disable trial account
A VIDIZMO trial account is automatically deleted after 30 days. However, if you to disable trial account before that, you can contact us or send us a request to have your trial account deleted at support@vidizmo.com. We would love your feedback or reason for closing the trial account.
📄️ How I get started with VIDIZMO
You can request a Free Trial or a demo of VIDIZMO’s EnterpriseTube, Digital Evidence Management, and VIDIZMO Redactor by contacting us or sending us an email at sales@VIDIZMO.com.
📄️ How I give Feedback VIDIZMO Trial
To give feedback on your VIDIZMO Trial account, you can contact us or send an email to support@vidizmo.com.
📄️ How I Purchase VIDIZMO Trial Account
To get your VIDIZMO Free Trial Account, contact us or send us your request on support@vidizmo.com. We will get back to you soon.
📄️ How Submit Support Ticket
You can report issues, acquire help, or submit support tickets on VIDIZMO Help Portal. Our Technical support team will ensure that the issue is resolved at the earliest. You can log into the VIDIZMO Help Portal to track the status and progress of their ticket.
📄️ How upload Digital Media Assets
To upload a single or multiple digital asset(s), you may click ‘Add New’ in the VIDIZMO header and click ‘Upload Media’. Learn more about Upload Your First Media in VIDIZMO.
📄️ How VIDIZMO defines User for licensing
Any user registered in your VIDIZMO account with “Active Status” within a given billing month is considered as a VIDIZMO user and consumes a user license.
📄️ Is there limit storage space
Storage space depends on the VIDIZMO deployment method:
📄️ What are minimum system requirements VIDIZMO
See VIDIZMO Technical Specification for a complete list of system requirements.
📄️ What are Terms of Subscription Service Agreement
Please visit VIDIZMO Subscription Service Agreement.
📄️ What covered in Paid Pilot Program
Paid Pilot Programs are available for EnterpriseTube, Digital Evidence Management, and VIDIZMO Redactor with professional services, customization, and testing within your local environment. Contact us or send us an email at sales@VIDIZMO.com to start a Paid Pilot Program with your requirements.
📄️ What customer support offered VIDIZMO
VIDIZMO team is available to provide support to its customers in several ways:
📄️ What happens if over monthly view limit
VIDIZMO offers two options if you go over the monthly viewing limit. One is that the content will keep playing and any overages for active users, storage, bandwidth and encoding will be billed according to your plan. Another option is that VIDIZMZO will stop allowing users to log in to the platform. Customers can choose either option as per their preferences.
📄️ What is included in Free Trial
VIDIZMO offers Free Trial for EnterpriseTube, Digital Evidence Management, and VIDIZMO Redactor. Please contact us if you are interested in learning more about the Free Trial.
📄️ What is VIDIZMO
VIDIZMO is an Enterprise Video Content and Digital Media Management Platform & Portal that allows customers to ingest, store, distribute and analyze live and on-demand video, and other digital media assets such as images, audios, documents, PPT, etc., to both internal and external targeted audiences with security and reliability. VIDIZMO platform is highly flexible and works with all devices, different tools, and platforms that may already be in use, and provides solutions for corporate communication, training, marketing, asset management, and digital evidence management. VIDIZMO offers following products, each solution has its unique features and is completely customizable to fit customers’ use cases:
📄️ What minimum bandwidth for live Video
512 KBPS is the minimum recommended bandwidth to view live streaming.
📄️ Where I get information latest patches
You can obtain the latest information about releases, new features, updates and bugfixes from our Release Notes. They are available on our helpsite and the Help Widget in your VIDIZMO Portal.
📄️ Where my upload Digital Media Assets stored
The storage location depends on VIDIZMO deployment method:
📄️ Which devices supported playback
Any device supporting HTML5 browser can be used to upload and playback video.
📄️ Which video format supported by VIDIZMO
VIDIZMO products support a range of input file formats, please visit VIDIZMO’s Technical Specifications for a complete list of supported formats.
📄️ Would I need expertise use VIDIZMO
VIDIZMO allows users to be part of different Groups within the application, which determine their level of access and the actions they can perform. Some advanced features may also require a separate license (CAL). Here is an overview of the expertise you might need based on some of the default groups and potential CAL assignments: